First time touring with us?


Read on, as we calm your pre-tour puzzlement with our handy FAQs, or:  Frequently Asked Questions.


Do I need to buy tickets in advance?

Advance tickets are the best way to secure your space.  Many of our tours- bus tours in particular, have limited capacity. Tours often sell out, especially as we get

closer to the Halloween season. To be sure of touring on the date you prefer, book now at www.flynntix.org, 802-86-FLYNN or in person (a great way to save $$$!) at the

Flynn Regional Box Office, 153 Main Street, Burlington. Walk-ups will be admitted as space permits after ticketed guests are accommodated.


What do I do if I can’t pick up my tickets before the Flynn Box Office closes?

Speak to the Ghostwalk Ambassador when you arrive at your tour’s meeting place. He has a list of advance ticket holders.


What types of payment do you accept for gate admission?

We accept cash, local checks, and credit card payments. Please arrive early if you plan to pay with a credit card. We accept Visa, Mastercard, American Express and Discover.


What if it’s raining?

We walk when it’s wet. Sometimes, when it’s snowy!  (Queen City Ghostwalk reserve’s the right to cancel in case of dangerous weather, (very rare) for the safety of our guests.)

Please dress for your comfort, wear sensible shoes, and bring an umbrella.   

 

Is the tour suitable for children? Do young children need a ticket?

We find savvy kids about nine years of age and up generally enjoy our stories and group atmosphere. That being said, a tour filled with tales of serial killers, rail tragedies,

and ghosts may not be suitable for very young children or for sensitive older kids. All our walking guests require tickets. 

Tickets are not required for babes in arms or strollers. Children 13 and under must be accompanied by an adult. 


How much walking is involved?

The tour length is approximately 3/4 of a mile. We stroll at a leisurely pace - if you can walk and hold a conversation at the same time, you should  be able to join us.

Some locations take us off the beaten path. Comfortable shoes are recommended.


Is the tour wheelchair and stroller accessible?

Special care has been taken to create a route that is accessible, with few inclines. However, please be aware that city streets and sidewalks can be uneven. Guests with wheelchairs

might want to ensure they have someone to assist if necessary, and folks with strollers might find very large groups more difficult to navigate. 


How long is the tour?

Our walking tours are designed to last about an hour. Exact end-times depend on group size and other factors, like the weather, or downtown events.  


Where do your Burlington tours end?

Cemetery and bus tours come full circle. The Darkness Falls and Wicked Waterfront tours end a very short distance from where we begin.


Do we go inside any haunted buildings?

Since our tour is a walking tour, rather than a museum tour, we tell stories outside the buildings in question. Many buildings we visit may be entered during normal business hours. 


If I am running late, will you wait?

Like a theater show, we are unable to wait for those who arrive late, and we can’t issue refunds for folks who are tardy.

Please give yourself plenty of time to find parking, and plan to arrive ten minutes before start time for check in. 


May I take photos?

Still photography is welcomed - we wouldn’t want you to miss capturing a ghostly portrait! Please save flash photos for between stories, so as not to temporarily blind your guide!

Note: Due to the copyrighted material in our stories, video cameras and recordings are not allowed.


Where should I park?

For the Darkness Falls and Wicked Waterfront tours, metered parking or one of several garages in the downtown area. Free parking for the Lakeview Cemetery tour can be found in the Burlington High School parking lot just past the cemetery. And for our Spooky in Winooski bus tour, meet at Gardener’s Supply on Intervale Road, Burlington. The Hell on Wheels tour meets at the parking lot at Perkins Pier on Maple St. in Burlington. Both bus tours offer ample free parking.


Can I bring my dog?

Sorry, no. We love dogs, and have one of our own, but even a well-behaved dog can disrupt the atmosphere of the tour. Service dogs are allowed, of course.


I see you are in the off-season. Are private tours available?

We would be happy to arrange a private tour for you or your group as our schedule permits, either off-season, or during our regular season. Please contact us at 802-351-1313 or e-mail: mail@queencityghostwalk.com. Our mailing address is P.O. Box 4131, Burlington, VT 05406.

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